Payment, delivery, returns

Pay online, on delivery or by invoice; we ship with Nova Poshta and Ukrposhta within Ukraine and abroad.

from UAH 2500
free delivery to a postal service branch
from UAH 3000
free courier delivery
1-3 days
delivery within Ukraine

Payment methods

  1. Online payment by VISA and MasterCard cards (Ukraine and any country in the world).
  2. Cash on delivery (Ukraine only), at a Nova Poshta branch or with delivery to your address. The customer additionally pays the Nova Poshta fee: UAH 20 + 2% of the order amount.
  3. Bank transfer (Ukraine and any country in the world), for wholesale customers: from your company's bank account or at the cashier's desk of any bank branch.
  4. International payments: other options are possible (SWIFT, Western Union, etc.). Contact us for details.

Delivery within Ukraine

  1. Nova Poshta, to a branch. Delivery takes 1-3 business days depending on the destination. The cost follows the carrier's rates. Orders of UAH 2500 or more (after all discounts) are shipped at our expense.
  2. Nova Poshta, courier to the address you specify. Delivery takes 1-4 business days depending on the distance. The cost follows the carrier's rates. Orders of UAH 3000 or more (after all discounts) are shipped at our expense.
  3. Other services. Delivery within Ukraine (except the occupied territories) is also possible by Ukrposhta, InTime and other services. Contact us before placing your order for details.

Dispatch times

Orders placed and paid after 2:00 pm are processed and shipped the next business day.

Orders placed on Saturday or Sunday are shipped on Monday or the first following business day. Orders placed on public holidays in Ukraine are shipped on the first following business day.

International delivery

  1. Ukrposhta. Delivery to countries around the world (except the occupied territories). We accept parcels up to 30 kg and send them by air or by surface transport. You can calculate the cost with the Ukrposhta calculator.
  2. Other services. Delivery by DHL, Meest, UPS and others is possible. Contact us before placing your order for details.

Returns and exchanges

In accordance with the Law of Ukraine "On Consumer Rights Protection" No. 1023-XII of 12.05.1991 and Resolution of the Cabinet of Ministers of Ukraine No. 172 of 19.03.1994, perfumery and cosmetic products and personal hygiene products are on the list of goods that cannot be exchanged or returned.

Still have questions?

We will help you choose a delivery and payment method and calculate the cost for your order.

Contact us

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